Discrimination - Equality and Diversity

Aims

The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

The service aims:

 

Equality Act

The Equality Act came into force from October 2010 providing a modern, single legal framework with clear, streamlined law to more effectively tackle disadvantage and discrimination.

The Equality Act 2010 makes your rights not to be discriminated against stronger. Discrimination means treating someone worse than other people because of who they are.

The groups of people who have the right not be discriminated against have also been extended. People who belong to these groups have what are called protected characteristics.

It doesn't matter whether any of these characteristics apply to you, or the people in your life. If you are treated worse because someone thinks you belong to a group of people with protected characteristics, this is discrimination.

 

To report Discrimination if either yourself or someone else is the victim, you can contact Stop Hate UK's 24 helpline.

For more info visit www.stophateuk.org

 

Protected Characteristics

Useful links